• Building curriculum to support the on-boarding of new agency owners and their staff using a variety of instructional methods
• Developing sales education following the principle of Engage, Educate & Reinforce to support application and drive business results
• Consulting with departments within home office & the field on education needs and opportunities to reinforce sales strategies in education

• All phases of instructional systems design including analyzing, designing, developing, and evaluating education solutions.
• Consulting with internal business clients (both in home office and the field) and Subject Matter Experts (SMEs) to identify learning requirements and recommend appropriate strategies to meet needs. Learning strategies may include formal course development (ILT, Virtual ILT, eLearning) as well as performance support solutions (Job Aids, Video-bursts, Talk Paths, etc.).
• Applying principles of adult learning to create interactive programs that help learners apply skills on-the-job.
• Conducting audience and task analysis to identify performance needs.
• Using structured writing and reusable learning objects to bring programs to market quickly and drive consistency across education programs
• Working with external vendors to deliver quality education programs.
• Recording, editing and producing video content for delivery via web platform.
• Compiling content into appropriate learning guides including: workbooks, facilitator guides, participant guides, job aids, powerpoint slides and eLearning templates.
• Migrating existing course content into the LCMS
• Planning, implementing and managing projects that are moderate to high complexity and/or large scale key initiatives using accepted project management standards
• Supporting the implementation of education deliverables including the facilitation of train-the-trainer programs.

Qualification

• Excellent oral and written communication skills
• Experience developing curriculum, courseware and performance support systems
• Experience creating and managing content within an LCMS
• Experience authoring in XML and/or Flash
• Experience with video production preferred
• Ability to analyze and interpret data to make general assumptions and implement action plans
• Work independently and collaboratively based on project needs
• Interact effectively with all levels of organization personnel and vendors.
• Proficient in using MS Office products (ie: MS Word, PowerPoint, etc.)
• Strong interpersonal skills
• Strong project management skills

• Bachelor's degree in Instructional Systems Design, Education, Training/Curriculum Development or related field; Masters preferred.
• 5+ years experiences as an instructional designer; at least 3 years developing content within LCMS