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Allstate Insurance Corporation
Location: Northbrook, IL 60062 Document ID: A4074-14W7 Posted on: 2010-10-2510/25/2010 Job Type: RegularJob Schedule:Full-time
2010-11-24
Process Specialist - (Job Number: 0009SP)
BPI Process Specialist
DESCRIPTION
The Business Performance Improvement Team (BPI) supports the Allstate Enterprise in achieving operational excellence and consumer focus through the improvement of business operating models. BPI provides internal management consulting support to business partners focusing on the assessment of current state operating models and the design, build and implementation of future state operating models.
BPI projects are selected based on their impact on operational efficiency, customer experience and shareholder value. Services provided by BPI include:
- Operating model consulting, with a strong focus on business transformation and business process re-design and improvement
- Business Process Management (BPM)
- Organizational design
SCOPE OF JOB
Limited Experience, Specialist-Level Opportunity
This position reports to a BPI manager and will be responsible for supporting the execution of BPI transformation projects. In addition this resource will assist with process analysis and design and fostering client partnerships and relationships.
POSITION RESPONSIBILITIES
- Assist with executing Process Services
- Support project teams on BPI projects
- Develop skills in internal management consulting and delivering Process Services
- Completing a rigorous curriculum for the BPI team related to business process analysis and design consulting
REQUIRED SKILLS
- 0-4 years of management consulting experience (internal or external)
- Familiarity with process re-design, process re-engineering, process performance management and/or BPM methodologies
- Experience in performing process analysis and design activities
- Presentation development
DESIRED SKILLS
- Insurance industry knowledge
- Allstate experience
- Project team experience
- Facilitation and presentation delivery
- Process management experience
- Process re-engineering experience
Hear what current employees have to say about working at Allstate: www.allstate.com/Allstate/content/refresh-videos/HR/Allstate_General_Hiring.wmv!
Qualification
QUALIFICATIONS
Education/Certification:
College degree required
Experience
0-4 years experience as a management consultant and knowledge of process redesign or reengineering projects are required. Some experience in the application of process transformation and change management methodologies. The individual must also have communication and influencing skills, the ability to build business relationships and organizational respect and credibility.
Computer Proficiency
The individual must be experienced in using:
PowerPoint
Word
Excel
Visio
Experience with process modeling and analysis tools such as Corporate Modeler is a big plus.
Job BPI Process Specialist
Primary Location IL-Northbrook
Employee Referral Bonus US Dollar (USD)
Job Grade A-C






