As part of the sales team, provides technical sales support to assure successful customer integration and implementation of established company products. Participates in joint sales calls with the sales representative. Responsible for consulting with customers in selling and supporting company products and systems. Supports unit sales plan through pre-sales and/or post-sales technical consulting activities. Provides technical support in sales presentations, product demonstrations, and installation and maintenance of company products to ensure that the system is functioning according to specifications. Provides answers to customer inquires concerning system software and applications and provides software development and consultation to prospective users. Understands, develops and delivers systems/applications solutions to customers' business, information, technical and educational needs. Assignment may be at customer site, remote response center, corporate location or other site. May build a mini-application, based on customer requirements, to demonstrate feasibility of the application, often requiring rapid prototyping. Follows standard practices and procedures in analyzing situation or data from which answers can be readily obtained. Must have ability to understand and explain related technical issues, knowledge of company products all potential application. Broad understanding of principles and theories, and concepts in applicable discipline, plus working knowledge of other related fields. Work performed under general direction. Tasks performed are often limited to moderate complexity. Implements plans and actions. Contributes to the strategic plan. Typically reports to a Second Level Manager. Prefers a BS or equivalent and 3-5 years engineering and/or sales experience. This job key applies to employees who spend more than 50% of their time working on sales away from the employer's office.