Job Details | Senior Customer Insurance Professional (Start Date - 1/18/2010) - (Job Number:

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Allstate Insurance Corporation

 Location: Woodridge, IL 60517 Document ID: A3464-11PS Posted on: 2010-01-1801/18/2010 Job Type: Regular

Job Schedule:Full-time
2010-02-17
 

Senior Customer Insurance Professional (Start Date - 1/18/2010) - (Job Number:

Schedule: Must be flexible within our operating hours of 6:00am to Midnight and open 365 days a year. One day off during the week and one day off on the weekend.
Job Duties and Responsibilities:
Allstate Insurance Company located in Woodridge, IL is looking for individuals with a great deal of patience, good problem-solving skills, and the ability to gather information and make decisions. You'll answer questions, explain coverage, make changes to policies, sell additional coverage, and do whatever it takes to delight our customers on the first call. Each customer contact brings a new opportunity, keeping the job constantly exciting and rewarding.
After completing our industry leading training and passing the insurance licensing exam, you will be ready to service insurance policies over the phone. Each customer contact offers you a new opportunity to make an impact on our business.
We have a fully paid training program!
Becoming a Customer Service Professional is just the beginning.
Important Details:
Starting Pay: $14.35 hourly / $29,848.00 annually.
  • Generous monthly incentive plan.
  • Service Professional Training Hours: 8-10 weeks; Mon - Fri: 9:30am - 6:00pm
Please do not contact Allstate. Once you apply you will receive notification confirming your application.
Other responsibilities include:
  • Commitment to provide outstanding customer service to everyone you contact.
  • Resolve all Policy Holder's requests and concerns in an efficient and upbeat manner.
  • Educate our Policy Holders on their insurance coverage.
  • Demonstrate an understanding and commitment to first call resolution.

Qualification

Requirements:
  • High School Diploma/General Education Diploma (GED)
  • Customer Service experience or Customer Contact (prefer 2 years or more)
  • Excellent computer skills
  • Strong written and verbal communication skills

Allstate Corporation is an Equal Opportunity Employer.

     
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