Assistant Store Manager/Assistant Shop Keeper (Part-Time) (C&B)

Tracking Code

20090466

Job Description

Christopher & Banks and CJ Banks is a friendly place where?our customers are our Friends.??Our Assistant Store Managers are more than just Assistant Store Managers.? They are Assistant Shop Keepers who take ownership and create a sales environment characterized by exceptional customer service, shared experiences, celebrations, kindness and courtesy which is shown to all.

We take pride in creating a shopping experience that is second to none. We expect more of ourselves and deliver a shopping experience that exceeds her expectations.? We distinguish ourselves by creating a shopping experience that is characterized by service and friendship. We show those who shop with us that we CARE.

Our Assistant Shop Keepers are responsible for providing the highest level of customer service, as well as ensuring that our customers have an excellent experience while at our stores.? They are involved in selling to and servicing of all customers, participating in day-to-day store operations and projects assigned by their management team.? Our Assistant Shop Keepers perform all functions of the management which includes store operations, personnel, merchandising and visual, and also act as Manager in absence of the Shop Keeper.

Required Skills

Selling with CARE Responsibilities

. Provides excellent friend service both on sales floor and in fitting rooms; drives business and offers?excellent friend service by utilizing company promotions and tools

. Knowledgeable in personal and store statistics; Works toward achieving personal and store goals

. Works as a member of the store sales team to increase sales and meet or exceed all store and individual goals

. Follows all company/region initiatives set forth by Christopher & Banks and by Shop Keeper

. Ability to delegate; hold Personal Shoppers accountable for selling and non-selling duties

. Works respectively and cooperatively with both internal and external Friends, team members and supervisor

. Is product knowledgeable and ensures all Friends receive accurate product information

Responsibilities

. Makes management decisions, performs all management duties and day-to-day store operations in cooperation with and in the

? absence of Shop Keeper and Assistant Shop Keeper

. Ability to train personnel in Selling with CARE techniques; takes an active role store manpower planning

. Assists the Shop Keeper in upholding company visual presentation standards per Visual Merchandising?Update & Virtual

? Presentation Guideline expectations including store standards

. Operates Point of Sale register system with proficiency

. Abides by Christopher & Banks ethics standards as dictated by the Code of Business Conduct

. Complies with company dress code guidelines

. Reads, understands and follows all company procedures within the Visual Presentation Guide, Associate Handbook and the?

? Online Policy Manual

. Reads Daily Storenet updates and emails regularly; communicates priorities to the team

. Follows all Loss Prevention processes and procedures

. Actively participates in store training and store meetings; is proactive in personal training

Required Experience

Required Qualifications:?

. High School diploma or GED required

. Prior management experience in retail sales preferred

. Expertise in customer service and selling

. Knowledge of women's fashion, visual presentation or merchandising is a plus

. Proven track record of growth in retail sales or related sales field preferred

. Ability to perform several tasks concurrently with ease and professionalism

. Ability to read, write and comprehend basic mathematics and instructions

. Some knowledge of computer experience is required

. Ability to learn and communicate product knowledge effectively to customers

. Focused on delivering high levels of customer satisfaction to internal and external customers

. Willingness to work flexible schedule including nights, weekends and peak business times such as company?driven??

? events??????????????????????????????????????????????????????????????????

. High energy, enthusiastic, self-motivated

. Ability to adapt to change

. Must be a team player. Work collaboratively with others

. Strong problem solving skills and the ability to make decisions in the best interest of the business

. Regular and punctual attendance for all scheduled work hours

Physical requirements:

. Ability to stand for entire length of shift

.Ability to lift up to 40 lbs. and use equipment such as hammers, ladders, merchandising hardware,?Dollies/two-wheelers, etc.

Travel and special schedule requirements:

. Limited travel as required by business needs

. Weekends, evenings and most holidays required

This job description does not list all job responsibilities. You may be asked to perform other duties. Christopher & Banks has the right to revise this job description at any time. The job description is not an employment contract and in no way alters associates' at-will employment relationship with the Company.

Job Location

Moline, IL, US.

Position Type

Part-Time