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For over 75 years, Allstate has been helping protect homes, cars and families across the country.

As the nation's largest publicly held personal lines insurance company, our success is built on an environment where the talents and contributions of every person are supported, respected and encouraged.

BUSINESS ANALYST - Advanced Opportunity

As a Business Analyst - Consultant, you will be responsible for applying business knowledge and communications skills to gather and create business and functional requirements.

This position is based in the Allstate Technology Operations organization, within the Distribution, Marketing and Enterprise Applications Division. The position will be filled for the Business Analyst Area of Competence (DM&EA BA AoC).

Primary responsibilities include:

Providing business knowledge and expertise in a focused area of the business by developing a keen understanding of business needs.

Partnering with business clients to gather and create business/functional requirements and application functionality.

Creating functional designs and leveraging basic technical skills to address relatively simple business processes, issues or single project requirements.

Assisting with project planning by either contributing or creating project definition documents for less complex projects.

Organizing and leading design review sessions for basic business requirements and issues resolution.

Contributing to detailed deliverables and obtaining requirements documents and functional designs sign-off.

Consulting on function test plan content for assigned applications/projects.

Assisting to gather and develop user and training documentation.

The successful candidate should exhibit the following skills and abilities:

Business Requirements Definition - Demonstrated knowledge of business requirements definition in practical applications of moderate difficulty. Able to analyze business requirements to determine processing flow, testing scenarios and user requirements.

Business Knowledge - Fundamental knowledge of the insurance industry and familiar with competitors.

Business Analysis - Ability to grasp and apply basic analysis concepts and break-down a problem to achieve conclusions.

Change Management - Working knowledge of technical tools to analyze changes, and skills to communicate with internal and external work partners.

Internal Consulting - Understands the basic role of an internal consultant in terms of client relationships and staff interactions.

Demonstrates a desire and ability to develop business domain knowledge to perform project work for the Allstate on-line channel, or within Allstate Marketing, or Allstate Agency channel / Sales organization, Allstate Call Centers, or working with the CIC channel, or Product, Customer Communications.

3 years of experience in a business environment working in the application of technology.

Demonstrated business domain knowledge with experience performing project work for the Direct / on-line / Agency channels, or Marketing / Sales organizations, or Call Centers.

-Expert in Requirements Management techniques

-Functional Business Analysis practitioner

-Expert Internal or External Consulting

-Intermediate Diagramming Skills

-Intermediate Process Design

-Intermediate User Interaction Design a plus

Computer proficiency

-MS Office Suite (Outlook, Word, Excel, PowerPoint)

-MS Visio

Skill Level of Business Analysis - Demonstrates the ability to reach sound decisions using insufficient data or best available information, in an ambiguous situation, under pressure, and/or quickly. Capable of recognizing obscure cause and effect relationships. Accurately integrates the impact of non-objective factors, such as behavior, when conducting analysis.

Skill Level of Business Requirements Definition: Demonstrates the uppermost levels of expertise in developing and analyzing Business Requirements Definitions in challenging and complex situations. Able to identify potential problems through expert analysis and develop intricate test cases to assure effective testing of the application. Often takes a lead role in highly pressurized situations when there is a need to achieve results. Consistently delivers Business Requirements Definitions in a creative and imaginative manner while setting a standard for others. Contributes in the development of best practices for the organization.

Skill Level of Business Knowledge: Demonstrates the ability to apply diverse areas of business knowledge to successfully meet broad work objectives. Knowledgeable, in detail, of the major functions of the primary business units of the company. Able to converse intelligently with users, customers, and management on the impact of technology and competition on the business itself. Capable of discerning the impact of subtle changes in competition and technology. Demonstrates excellent business acumen.

Skill Level of Internal Consulting: Worked independently or led a team in a consulting situation. Identified and dealt effectively with client resistance through dialogue and feedback. Able to identify outstanding or unresolved issues, and develop and sell a strategy for handling them. Demonstrated confidence, resourcefulness and drive in meeting consulting objectives. Established the ability to influence clients through leadership, enthusiasm and effective communication. Able to draw conclusions and make recommendations from incomplete data. Experienced in client interviewing and in listening techniques. Comprehends client perspective and business need quickly. Willingly works to resolve conflicts, issues and differences of opinion.

Skill Level of Facilitation: Demonstrates the uppermost levels of expertise of facilitation in challenging and complex situations. Easily promotes the acceleration of meetings, processes and operations by timely suggestions and, when necessary, firm direction. Often takes a lead role in highly pressurized situations when there is a need to achieve results. Consistently expedites the delivery of products and services in a creative and imaginative manner while setting a standard for others.