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Show Printable JobBusiness Process Outsourcing Solution Architect
As seen in ChicagoJobs
Title: BPO Architect
Location: IL-Chicago
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working - the Collaborative Business Experience - and through a global delivery model called Rightshore?, which aims to offer the right resources in the right location at competitive cost. Present in 30 countries, Capgemini reported 2008 global revenues of EUR 8.7 billion and employs over 90,000 people worldwide.
Capgemini's robust Outsourcing offerings include: Applications Management, Infrastructure Management and Business Process Management. We combine these services with our deep industry knowledge and experience to provide the change agent to accelerate business growth. We generate quality and speed through our proven tools, methods and global centers. These capabilities, coupled with our program management expertise are tailored to fit the most challenging business needs.
The Test Architect 2 provides technical direction, internal and external testing consultancy and senior management support. The Test Architect 2 oversees and coordinates the end-to-end assurance and testing life cycle - particularly on large projects/programs or services. The Test Architect 2 will show clear dedication and commitment to individual business objectives and responsibility to the group as a whole. The Test Architect 2 will operate with no supervision in complex environments taking responsibility for a substantial aspect of Capgemini activity and will manage last minute changes calmly & professionally. The Test Architect 2 will actively promote the group's image capability and resources to the external environment. The Test Architect 2 will generate innovative solutions for delivering services and introduce new tools and technology to support this.
Capgemini America Inc. and its U.S. affiliates are Equal Employment Opportunity employers. Capgemini conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status.
* Responsible for ensuring the delivery of the service or ensuring the technical solution meets contract specifications.
* Team lead software team and associated service level agreements to ensure client requirements are met.
* Coordinate and monitor the work of the service delivery service lines to resolve any problems with delivery of services to the client; and work to develop services that enhance the value of the company to the client.
* Represent the "independent" third party for Capgemini with respect to service delivery to our client - balancing the internal Capgemini Service Line requirements to reduce costs, the account management requirement to grow the client relationship and the Capgemini requirement to deliver to our contractual requirements.
* Technical Architect - telephony architecture and direction for on-going integrated BPO technology projects.
* Tools and enablement support.
* Creation of appropriate product literature and value proposition Specialized/Practical Knowledge-Experience in architecting and deploying BPO technologies
* Management Skill-Effective documentation and communication of BPO solutions and articulating value proposition
* Interaction-Regular contact with Engagement Managers and Solutions Leads Accountability-Directly responsible for technology deliverables for BPO
Location: IL-Chicago
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working - the Collaborative Business Experience - and through a global delivery model called Rightshore?, which aims to offer the right resources in the right location at competitive cost. Present in 30 countries, Capgemini reported 2008 global revenues of EUR 8.7 billion and employs over 90,000 people worldwide.
Capgemini's robust Outsourcing offerings include: Applications Management, Infrastructure Management and Business Process Management. We combine these services with our deep industry knowledge and experience to provide the change agent to accelerate business growth. We generate quality and speed through our proven tools, methods and global centers. These capabilities, coupled with our program management expertise are tailored to fit the most challenging business needs.
The Test Architect 2 provides technical direction, internal and external testing consultancy and senior management support. The Test Architect 2 oversees and coordinates the end-to-end assurance and testing life cycle - particularly on large projects/programs or services. The Test Architect 2 will show clear dedication and commitment to individual business objectives and responsibility to the group as a whole. The Test Architect 2 will operate with no supervision in complex environments taking responsibility for a substantial aspect of Capgemini activity and will manage last minute changes calmly & professionally. The Test Architect 2 will actively promote the group's image capability and resources to the external environment. The Test Architect 2 will generate innovative solutions for delivering services and introduce new tools and technology to support this.
Capgemini America Inc. and its U.S. affiliates are Equal Employment Opportunity employers. Capgemini conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status.
* Responsible for ensuring the delivery of the service or ensuring the technical solution meets contract specifications.
* Team lead software team and associated service level agreements to ensure client requirements are met.
* Coordinate and monitor the work of the service delivery service lines to resolve any problems with delivery of services to the client; and work to develop services that enhance the value of the company to the client.
* Represent the "independent" third party for Capgemini with respect to service delivery to our client - balancing the internal Capgemini Service Line requirements to reduce costs, the account management requirement to grow the client relationship and the Capgemini requirement to deliver to our contractual requirements.
* Technical Architect - telephony architecture and direction for on-going integrated BPO technology projects.
* Tools and enablement support.
* Creation of appropriate product literature and value proposition Specialized/Practical Knowledge-Experience in architecting and deploying BPO technologies
* Management Skill-Effective documentation and communication of BPO solutions and articulating value proposition
* Interaction-Regular contact with Engagement Managers and Solutions Leads Accountability-Directly responsible for technology deliverables for BPO
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